Is the Piston Power 20,000 Pro covered by the LOGiiX 1-year limited warranty?
The LOGiiX Piston Power 20,000 Pro is covered by our 1-year limited warranty so you can be rest assured that your charger will withstand normal use. Click here for terms and conditions
Can the LOGiiX Piston Power 20,000 Pro power bank charge two devices simultaneously?
Yes the LOGiiX Piston Power 20,000 Pro power bank will allow you to charge 3 devices simultaneously
How many times can I recharge my phone with the LOGiiX Piston Power 20,000 power bank?
You can charge most smartphones up to 10 times per full charge of the LOGiiX Piston Power 20,000 Pro power banks.
Can the LOGiiX Piston Power 20,000 Pro power bank be used for international travel?
Yes, the LOGiiX Piston Power 20,000 Pro can be used internationally. Ensure that the wall charger used to charge the LOGiiX Piston Power 20000 Pro is compatible with the voltage of the country you are travelling to. The power bank does not include a built-in step-down transformer.
Can I take the LOGiiX Piston Power 20,000 Pro power bank on airplanes?
All external batteries with a capacity lower than 27,027mAh can be legally and safely be taken aboard flights.
How long will it take to fully recharge the LOGiiX Piston Power 20,000 Pro power bank?
It takes 5 to 6 hours to fully charge the LOGiiX Piston Power 20,000 Pro power bank.
What should I do if the LOGiiX Piston Power 20,000 Pro power bank cannot be charged or does not charge other devices?
Please try a different AC adapter and cable to see if that fixes the issue. If the issue still persists, and your device is within the 1 year limited warranty period, please email us at customerservice@logiix.ca.
